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Video includes images from Getty Images and clips from WMAQ and WLS-TV. Music provided courtesy of APM Music.
Starbucks employees are getting a raise this fall.
On Monday, the company's CEO announced all employees will get at least a 5 percent raise in base pay.
"Striking the delicate balance between profit and a social conscience is a responsibility I take personally," CEO Howard Schultz said in his letter to employees.
"The price adjustment was prematurely entered into the point-of-sale systems in our U.S. company-operated stores," the statement says. "As a result, some customers were charged incorrectly. The maximum any customer could have been overcharged is 30 cents per beverage.”
Starbucks is encouraging customers who believe that they were overcharged to contact customer service at 1-800-782-7282, Credit.com reported.