Federal Emergency Management Agency (FEMA) officials help people with questions at the George R. Brown Convention Center which has been a shelter for evacuees from Hurricane Harvey, in Houston on September 2, 2017.
One week after Harvey blasted into southeast Texas as a Category Four hurricane, rescuers were still searching by air and by boat for people trapped in flooded homes. / AFP PHOTO / MANDEL NGAN
One position that demonstrates that mission is the customer service specialist, who will “serve as the primary point of contact for persons inquiring about disaster assistance,” according to the FEMA website.
The duties for this position will also include “assisting disaster victims, processing claim requests for disaster assistance, and providing information regarding available programs to individuals applying for disaster assistance.”
The agency is also opening up positions in its “reservist” program. The “temporary, on-call and intermittent” positions include duties ranging from hazard mitigation and remediation to historic preservation to financial management.